- generateRoomName() - Method in class tigase.workgroupqueues.modules.muc.MucControllerModule
-
- get(K1, K2) - Method in class tigase.workgroupqueues.scheduler.DualKeyMap
-
- get(int) - Method in class tigase.workgroupqueues.util.LimitedSizeQueue
-
- GET_QUEUES_KEY - Static variable in class tigase.workgroupqueues.data.jdbc.JDBCWorkgroupQueuesRepository
-
- GET_QUEUEY_KEY - Static variable in class tigase.workgroupqueues.data.jdbc.JDBCWorkgroupQueuesRepository
-
- getAddAgentToRoomActions(Queue, User, Agent, Room) - Method in interface tigase.workgroupqueues.scheduler.Controller
-
Returns collection of
Actions
to add
Agent
to room in MUC Component.
- getAddAgentToRoomActions(Queue, User, Agent, Room) - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getAgent() - Method in class tigase.workgroupqueues.scheduler.Offer
-
- getAgent(JID) - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getAgentPresenceModule() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getAgents() - Method in class tigase.workgroupqueues.data.WorkgroupQueueEntity
-
Returns list of JIDs allowed to be agent in this queue.
- getAgents() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getAvailableAgents() - Method in class tigase.workgroupqueues.scheduler.Queue
-
Return the total number of agents available in the workgroup.
- getAverageWaitingTime() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getAverageWaitTime() - Method in class tigase.workgroupqueues.scheduler.QueueStats
-
Returns average waiting time.
- getBestAgent(Queue, User) - Method in class tigase.workgroupqueues.scheduler.DummyScheduler
-
- getBestAgent(Queue, User) - Method in interface tigase.workgroupqueues.scheduler.Scheduler
-
Returns agent to handle user.
- getBusySlots() - Method in class tigase.workgroupqueues.scheduler.Agent
-
Returns sum of handled chats in room and active offers.
- getComponentClass() - Method in class tigase.workgroupqueues.Activator
-
- getComponentVersion() - Method in class tigase.workgroupqueues.WorkgroupQueuesComponent
-
- getCreationDate() - Method in class tigase.workgroupqueues.data.WorkgroupQueueEntity
-
- getCreatorJid() - Method in class tigase.workgroupqueues.data.WorkgroupQueueEntity
-
- getCurrentChats() - Method in class tigase.workgroupqueues.scheduler.Queue
-
Returns current total number of chats being handled by agents in the workgroup.
- getDefaultBeanClass() - Method in class tigase.workgroupqueues.data.RepoPool
-
- getDefaultMucDomain() - Method in class tigase.workgroupqueues.Config
-
- getDefaults(Map<String, Object>) - Method in class tigase.workgroupqueues.WorkgroupQueuesComponent
-
- getDescription() - Method in class tigase.workgroupqueues.data.WorkgroupQueueEntity
-
Returns human readable description of workgroup queue.
- getDiscoCategory() - Method in class tigase.workgroupqueues.WorkgroupQueuesComponent
-
- getDiscoCategoryType() - Method in class tigase.workgroupqueues.WorkgroupQueuesComponent
-
- getDiscoDescription() - Method in class tigase.workgroupqueues.WorkgroupQueuesComponent
-
- getEventBus() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.agent.OfferModule
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.agent.PresenceModule
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.agent.StatusModule
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.muc.MucControllerModule
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.user.DepartQueueModule
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.user.JoinQueueModule
-
- getFeatures() - Method in class tigase.workgroupqueues.modules.user.QueueStatusModule
-
- getInviteBotJID() - Method in class tigase.workgroupqueues.Config
-
- getJid() - Method in class tigase.workgroupqueues.data.WorkgroupQueueEntity
-
Returns JID of workgroup queue.
- getJid() - Method in class tigase.workgroupqueues.scheduler.Agent
-
Returns JID of agent.
- getJid() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getJid() - Method in class tigase.workgroupqueues.scheduler.User
-
- getJoinQueueModule() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getJoinTime() - Method in class tigase.workgroupqueues.scheduler.User
-
- getKey(Queue, User, Agent) - Static method in class tigase.workgroupqueues.scheduler.Offer
-
- getKey(BareJID, JID, JID) - Static method in class tigase.workgroupqueues.scheduler.Offer
-
- getKey() - Method in class tigase.workgroupqueues.scheduler.Offer
-
- getLastUpdateSendTime() - Method in class tigase.workgroupqueues.scheduler.Agent
-
Returns date and time of last sending status update to agent.
- getLastUpdateSendTime() - Method in class tigase.workgroupqueues.scheduler.User
-
- getLicenceChecker() - Method in class tigase.workgroupqueues.WorkgroupQueuesComponent
-
- getMaxChats() - Method in class tigase.workgroupqueues.scheduler.Agent
-
Returns max amount of chats to handle by this agent.
- getMaxChats() - Method in class tigase.workgroupqueues.scheduler.Queue
-
Returns maximum number of simultaneous conversations that can be handled by agents in the workgroup.
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.agent.OfferModule
-
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.agent.PresenceModule
-
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.agent.StatusModule
-
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.muc.MucControllerModule
-
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.user.DepartQueueModule
-
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.user.JoinQueueModule
-
- getModuleCriteria() - Method in class tigase.workgroupqueues.modules.user.QueueStatusModule
-
- getMucController() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getMucDomain() - Method in class tigase.workgroupqueues.data.WorkgroupQueueEntity
-
Returns MUC Component domain name.
- getMucDomain() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getName() - Method in class tigase.workgroupqueues.commands.CreateWorkgroupQueue
-
- getName() - Method in class tigase.workgroupqueues.commands.DeleteWorkgroupQueue
-
- getNode() - Method in class tigase.workgroupqueues.commands.CreateWorkgroupQueue
-
- getNode() - Method in class tigase.workgroupqueues.commands.DeleteWorkgroupQueue
-
- getOffer() - Method in class tigase.workgroupqueues.scheduler.User
-
- getOfferModule() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getOffers() - Method in class tigase.workgroupqueues.scheduler.Agent
-
- getOffers() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getOldestTime() - Method in class tigase.workgroupqueues.scheduler.Queue
-
Returns date and time when the oldest member of the queue joined.
- getQueue(BareJID) - Method in interface tigase.workgroupqueues.scheduler.Controller
-
Return
Queue
by JabberID.
- getQueue(BareJID) - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getQueue() - Method in class tigase.workgroupqueues.scheduler.Offer
-
- getQueueJID() - Method in class tigase.workgroupqueues.scheduler.Room
-
- getQueueUserPosition(User) - Method in interface tigase.workgroupqueues.scheduler.Controller
-
Returns position of user in his queue.
- getQueueUserPosition(User) - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getQueueUserWaitingTime(User) - Method in interface tigase.workgroupqueues.scheduler.Controller
-
Estimated waiting time to handle user.
- getQueueUserWaitingTime(User) - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getRoom() - Method in class tigase.workgroupqueues.scheduler.User
-
- getRoomCreateActions(Queue, User, Room) - Method in interface tigase.workgroupqueues.scheduler.Controller
-
Returns collection of
Actions
to create room in MUC Component.
- getRoomCreateActions(Queue, User, Room) - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getRoomJID() - Method in class tigase.workgroupqueues.scheduler.Room
-
- getRooms() - Method in class tigase.workgroupqueues.scheduler.Agent
-
- getScheduler() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getState() - Method in class tigase.workgroupqueues.scheduler.Agent
-
Returns status of agent.
- getStats() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getStatus() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getStore() - Method in class tigase.workgroupqueues.commands.CreateWorkgroupQueue
-
- getStore() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getTimestamp() - Method in class tigase.workgroupqueues.scheduler.Offer
-
- getUser() - Method in class tigase.workgroupqueues.scheduler.Offer
-
- getUser(JID) - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getUserQueueStatusModule() - Method in class tigase.workgroupqueues.scheduler.DefaultController
-
- getUsers() - Method in class tigase.workgroupqueues.scheduler.Queue
-
- getWorkgroupQueue(BareJID) - Method in class tigase.workgroupqueues.data.jdbc.JDBCWorkgroupQueuesRepository
-
- getWorkgroupQueue(BareJID) - Method in class tigase.workgroupqueues.data.memory.MemoryStore
-
- getWorkgroupQueue(BareJID) - Method in class tigase.workgroupqueues.data.RepoPool
-
- getWorkgroupQueue(BareJID) - Method in interface tigase.workgroupqueues.data.Store
-
Loads queue entity from storage.
- getWorkgroupQueue() - Method in class tigase.workgroupqueues.scheduler.Agent
-
- getWorkgroupQueue() - Method in class tigase.workgroupqueues.scheduler.User
-
- getWorkgroupQueues() - Method in class tigase.workgroupqueues.data.jdbc.JDBCWorkgroupQueuesRepository
-
- getWorkgroupQueues() - Method in class tigase.workgroupqueues.data.memory.MemoryStore
-
- getWorkgroupQueues() - Method in class tigase.workgroupqueues.data.RepoPool
-
- getWorkgroupQueues() - Method in interface tigase.workgroupqueues.data.Store
-
Returns collection of known queues.